who stole the cookie from the cookie jar?

 

Last Sunday I had to kick out five rooms. I work the morning shift on the weekends (9am to 5pm), and often have to clean up messes from the pervious night. In this case, several rooms either knew each other previously, or struck up and acquaintance, and the guests were wandering from room to room. We discourage this when we see it because if we need to kick one of these people out (which we invariably do, as the people who know each other tend to be dealers, pimps, and hookers), they just return to the property and hang out in their friends' room.

The gentleman in 224 had been here about a week this time, and the pimp and ho in 221 were also involved, and they had been here off and on for over a month. When people are here for a length of time, they tend to settle in and feel like this is their property. And it's not.

So 224 and 221, along with the occupants of three other rooms, were wandering the upper story around 4am, drinking, smoking, and being very loud about it. Some lady who had checked in to 223 very late with her two kids popped her head out of her door and asked them—very reasonably, I might add—to please keep the noise down. Rather than be considerate motel guests, they started shouting and cussing at the lady, telling her she needed to "check the fuck out." Of course, she then called the front desk, who came out and chased them all into their rooms with the warning that if they didn't stay there this time, they wouldn't be staying on our property at all.

Since it was a Saturday night, he got a call from 223 less than twenty minutes later. Now they were standing outside of her door, shouting and threatening her. So he came back out, chased them all back to their rooms and told them they weren't allowed to rent here anymore, that when morning came, they were out. When I came on at 9am, he told me about all of this, and we made a list of which rooms had to leave. He had already DNR'd them in the computer (added them to our Do Not Rent list).

Now, out of those five rooms, only one checked out Sunday morning without a fuss. The other four all came to the desk saying they'd like to pay for another night, and acted shocked when I advised them that they had to leave due to the goings on the previous night: "I don't know what you're talking about," they said, flabbergasted that such fine, upstanding citizens such as themselves could be impugned in this manner. "I wasn't involved in none of that. That wasn't me!" As though we clerks don't communicate with one another, and like we can't check the security cameras to see what happened. Right.

And then when I'd tell them that the night clerk had specifically mentioned them, and we knew they were involved, they'd play their next card: "I've been here for a week!" So? "After all that money I spent here?" Yeah, spending money doesn't give you the right to harass other guests. Amazing, isn't it?

They're like children, I swear. Denying eating the cookie when they've got chocolate smeared all over their face.